Leak Detection

How We Accurately Find and Fix Your Leaks

Leak detection is more than just locating a broken pipe—it’s about understanding where the problem started, how far it’s spread, and the safest, most cost-effective way to repair it. Our trained specialists follow a detailed, systematic process that blends expert inspection with advanced detection technology. From initial meter checks to acoustic listening, gas tracing, pipe mapping, and thermal imaging, we gather accurate information before recommending the right fix. This thorough approach ensures we don’t just find the leak—we solve it properly and help protect your property from further damage.

Our Leak Detection Process

Here’s how we pinpoint leaks quickly, accurately, and with minimal disruption to your property.

Visual Inspection

We start by checking the water meter, inspecting visible plumbing, and isolating areas to narrow the search. We’ll also compare your Watercare bill against actual readings. If no obvious leaks are found inside or outside, we then carry out leak detection on your watermain.

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Acoustic Leak Detection

We use advanced acoustic technology to “listen” for the sound of escaping water. By detecting vibrations underground, we can accurately locate hidden leaks without unnecessary digging – saving you time, money, and property damage.

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Gas Tracing

A safe, non-toxic gas is introduced into your pipework, and our sensitive equipment pinpoints exactly where it escapes. This method is extremely effective for finding even the smallest leaks, especially under concrete, driveways, or hard-to-access areas.

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Pipe Tracing / Pulse Wave Generator

This technology helps to confirm the route of your watermain, helping us identify leaks along the line with confidence.

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Thermal Imaging

Using thermal cameras, we detect changes in temperature caused by water leaks behind walls, under floors, or in ceilings. This non-invasive method helps us locate leaks quickly without unnecessary damage to your property.

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Watermain Repairs

If the leak is accessible, we can repair it immediately. Targeted repairs often solve the problem quickly and cost-effectively, minimising disruption to your property. We provide honest advice and a clear estimate so you know exactly what to expect.

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Watermain Replacement

For older or severely damaged watermains, a full replacement may be the most practical long-term solution. We’ll assess your property, provide a transparent estimate, and recommend the best option to ensure lasting reliability and protection.

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Watercare Leak Allowance Reports

We provide reports for Watercare to help you claim a rebate. Watercare offers a partial leak allowance if you repair a leak within 21 days of receiving their notification of a high bill, or you fix the leak before receiving their letter/email about it.

More Than Just Watermains

We Detect & Repair All Types of Leaks.

If your watermain isn’t the source of the problem, we don’t stop there.
With advanced detection technology and qualified plumbers on the job, we can locate and repair a wide range of leaks.